{"id":2242,"date":"2024-08-22T06:31:01","date_gmt":"2024-08-22T06:31:01","guid":{"rendered":"https:\/\/itlapalma.com\/?page_id=2242"},"modified":"2024-08-22T06:31:02","modified_gmt":"2024-08-22T06:31:02","slug":"hojas-de-reclamaciones","status":"publish","type":"page","link":"https:\/\/itlapalma.com\/en\/hojas-de-reclamaciones\/","title":{"rendered":"Hojas de reclamaciones"},"content":{"rendered":"<h1>Hojas de reclamaciones<\/h1>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2223 size-full\" src=\"https:\/\/itlapalma.com\/wp-content\/uploads\/Hojas-info.webp\" alt=\"\" width=\"1221\" height=\"853\" srcset=\"https:\/\/itlapalma.com\/wp-content\/uploads\/Hojas-info.webp 1221w, https:\/\/itlapalma.com\/wp-content\/uploads\/Hojas-info-300x210.webp 300w, https:\/\/itlapalma.com\/wp-content\/uploads\/Hojas-info-1024x715.webp 1024w, https:\/\/itlapalma.com\/wp-content\/uploads\/Hojas-info-768x537.webp 768w\" sizes=\"auto, (max-width: 1221px) 100vw, 1221px\" \/><\/p>\n<h3>Complaint handling<\/h3>\n<p>We strive to make our projects as flawless as possible. However, should something go wrong despite our best efforts, we use the following complaints procedure in Spain.<\/p>\n<p>Please report your complaint as soon as possible. This will give us a chance to resolve the complaint adequately. You can submit your complaint via e-mail: <a href=\"mailto:info@itlapalma.com\"><span style=\"display:inline;unicode-bidi:bidi-override;direction:rtl;\" class=\"\">moc.amlapalti<span style=\"display:none;\">obfsctd-98742b<\/span>&#64;ofni<\/span><\/a>.<\/p>\n<p>If we are unable to resolve the complaint to your satisfaction, you have the option to file a complaint with the <strong>Gobierno de Canarias<\/strong>. To do so, fill in the complaint form using the following QR code:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2233 size-full\" src=\"https:\/\/itlapalma.com\/wp-content\/uploads\/Hojas-QR.webp\" alt=\"\" width=\"1216\" height=\"850\" srcset=\"https:\/\/itlapalma.com\/wp-content\/uploads\/Hojas-QR.webp 1216w, https:\/\/itlapalma.com\/wp-content\/uploads\/Hojas-QR-300x210.webp 300w, https:\/\/itlapalma.com\/wp-content\/uploads\/Hojas-QR-1024x716.webp 1024w, https:\/\/itlapalma.com\/wp-content\/uploads\/Hojas-QR-768x537.webp 768w\" sizes=\"auto, (max-width: 1216px) 100vw, 1216px\" \/><\/p>\n<p>The complaint can also be submitted via a complaint form available at our office.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hojas de reclamaciones Complaint handling We strive to make our projects as flawless as possible. However, should something go wrong despite our best efforts, we use the following complaints procedure in Spain. Please report your complaint as soon as possible. This will give us a chance to resolve the complaint adequately. You can submit your [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2242","page","type-page","status-publish","hentry"],"spectra_custom_meta":{"_edit_lock":["1724308355:2"],"_wpml_word_count":["{\"total\":0,\"to_translate\":{\"nl\":118,\"en\":118,\"de\":118,\"es\":118}}"],"_seopress_robots_primary_cat":[""],"_seopress_titles_title":[""],"_seopress_titles_desc":[""],"_seopress_robots_index":[""],"_uag_custom_page_level_css":[""],"ast-site-content-layout":["default"],"theme-transparent-header-meta":[""],"adv-header-id-meta":[""],"stick-header-meta":[""],"astra-migrate-meta-layouts":["set"],"footnotes":[""],"_edit_last":["2"],"site-post-title":["disabled"],"_wp_page_template":[""],"_wpml_media_duplicate":["0"],"_wpml_media_featured":["0"],"_last_translation_edit_mode":["native-editor"],"_uag_page_assets":["a:9:{s:3:\"css\";s:0:\"\";s:2:\"js\";s:0:\"\";s:18:\"current_block_list\";a:0:{}s:8:\"uag_flag\";b:0;s:11:\"uag_version\";s:10:\"1775109399\";s:6:\"gfonts\";a:0:{}s:10:\"gfonts_url\";s:0:\"\";s:12:\"gfonts_files\";a:0:{}s:14:\"uag_faq_layout\";b:0;}"]},"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"itlapalma","author_link":"https:\/\/itlapalma.com\/en\/author\/itlapalma\/"},"uagb_comment_info":0,"uagb_excerpt":"Hojas de reclamaciones Complaint handling We strive to make our projects as flawless as possible. However, should something go wrong despite our best efforts, we use the following complaints procedure in Spain. Please report your complaint as soon as possible. This will give us a chance to resolve the complaint adequately. You can submit your&hellip;","_links":{"self":[{"href":"https:\/\/itlapalma.com\/en\/wp-json\/wp\/v2\/pages\/2242","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itlapalma.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/itlapalma.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/itlapalma.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/itlapalma.com\/en\/wp-json\/wp\/v2\/comments?post=2242"}],"version-history":[{"count":0,"href":"https:\/\/itlapalma.com\/en\/wp-json\/wp\/v2\/pages\/2242\/revisions"}],"wp:attachment":[{"href":"https:\/\/itlapalma.com\/en\/wp-json\/wp\/v2\/media?parent=2242"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}